Shipping policy

At Velvoura, we are committed to delivering your orders quickly and safely.

Order Processing

• Orders are processed within 1-2 business days.
• Orders are not processed on Sundays or public holidays.

Shipping Time

• Delivery usually takes 3-7 business days depending on your location.
• Remote areas may take slightly longer.

Shipping Charges

• Shipping charges (if any) will be displayed at checkout.
• We may offer free shipping on selected products or orders.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to track your package.

Delivery Issues

• If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
• We are not responsible for delays caused by courier partners.

Address Accuracy

Please ensure that your shipping address and contact details are correct. We are not responsible for delivery failures due to incorrect information.

Contact Us

Velvoura
Kanpur
Email: velvoura.in@gmail.com