Privacy policy

At Velvoura, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

• Name, email address, phone number
• Shipping and billing address
• Payment details (processed securely via third-party providers)
• Browsing behavior and device information

How We Use Your Information

• To process and deliver your orders
• To communicate order updates and support
• To improve our website and customer experience
• To send promotional offers (only if you opt-in)

Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties such as:

• Payment gateways
• Shipping partners
• Service providers helping us operate our store

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content.

Your Rights

• You can request access to your personal data
• You can request correction or deletion of your data
• You can opt out of marketing communications anytime

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

Velvoura
Kanpur
Email: velvoura.in@gmail.com